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Poop Scoop King of Michigan and Tennessee FAQ
Q)How often does Poop Scoop King come out?
A) Most of our clients prefer weekly visits. Poop Scoop King also offers one-time service in the Spring, special occasion one-time service, every other week service, and the ultra-economical one visit per month service for only $28.00 monthly!
Q)Do you work through the winter?
A)Yes! Dogs keep making their messes all year and Poop Scoop King continues to remove the waste through winter. We do not, however, guarantee our regular service schedule. In general, you will receive fewer visits that will be of much longer duration due to the difficulty and substantially increased labor invloved with waste removal during a Michigan winter.
Q) Can you work with the dog in the yard?
A) We very much prefer not to work with your dog in the yard. If this is not possible, please let us know.
Q) How Do we cancel service?
A) You as the client are responsible for notifying Poop Scoop King of your desire to cancel. Cancellations are not effective until we receive aforementioned notification. All charges invoiced prior to notification will be due. A $20 cancellation fee applies if a client cancels within 90 days (before or after) of his/her assigned start-date.
Q) How Do I Pay You?
A) Poop Scoop King will mail you an invoice on the first of every other month. The first visit must be paid in advance.
Q) What happens when it rains or snows?
A) We generally, but not always, make our service calls despite weather. Occasionally, we'll come out on a day when the snow is covering and hiding all the waste making it impossible for us to locate. Poop Scoop King will remove all that we can locate and return on your next service day. Upon returning on your next service day (assuming good weather) there may be twice the amount of waste. We view our service as yearly clean up in which we remove all the waste that we possibly can with each visit. In the event that you are a weekly customer (for example), and it snows on your service day and we can't locate much waste; we simply can't return until your next scheduled visit, because it would be impossible to constantly adjust our service schedules.
Q) What about holidays?
A) We do not work the following holidays:
1)New Year's Day
2)Memorial Day
3)4th of July
4)Labor Day
5)Thanksgiving Day
6 Christmas Day
Service will resume on your next scheduled visit.
Q)Should I unlock my gate?
A) Yes, since our employees are not to climb fences, please have your gate unlocked on your service day. You may provide us with the combination or key to your lock.
Q) Are there any contracts to sign?
A) No. Service can be started and ended over the phone.
Q) Is there an extra charge for the first time?
A) Pricing for first time cleans begins at $45.
Q) Is it possible to get one time service?
A) Sure! One time and short time service may easily be arranged. One time cleans start at $85.00
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PoopScoop King - Commitment To Excellence!
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PoopScoopKing.com
PO Box 1121
Bloomfield Hills, MI 48303
PH: 1 877 90 SCOOP
e-mail: info@poopscoopking.com
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